Booking requires a non-refundable deposit or hair purchase to secure your date and time. The cost of your deposit is determined by the service you choose. Due to the nature of your service or purchase.

All hair bundles/loc extensions/apparel sales are FINAL! 

You can receive a replacement on apparel only if there is a defect. If your hair/loc/apparel purchase isn't picked up or shipping information for product hasn't been given you forfeit your purchase on the 31 day. 

NO EXCEPTIONS.